How can I track my order?
Your orders shall be shipped out from our warehouse located at: Haichuang Jidi, 4floor, Hangzhou, Zhejiang, China (322000)
We proudly offer worldwide shipping via: USPS, 4PX, Yun Express, China Post, DHL, …
My order is Preparing to ship/ In Transit, what does that mean?
Hang tight! Your order has been packed and has left Metachain ‘s warehouse! At this stage, you’ll receive an email update from us that will contain a Tracking Number for your parcel. Please give about 24 hours for your tracking to be live.
What are your delivery options and how long is shipping?
Notes:
- Delivery may take additional time during sale periods, holidays, and unforeseen circumstances such as extreme weather events.
- Delivery is only available on weekdays (excluding Public Holidays).
Do you process orders during Public Holidays?
While we’d love for you to get your order as soon as possible, our warehouse and our courier partner are closed on Public Holidays. We seek your understanding in having your orders processed, or parcels shipped, on the next working day.
Why is there a delay in delivery?
Due to a high volume of orders and our precautionary measures taken by us and our delivery partners, please expect a delay in the delivery of your order. You may log into How can I track my order? to check the status of your order.
The Main Street Boutique
Metachain Pte. Ltd.
Address: 3 Coleman Street #03-24 Peninsula Shopping Complex, Singapore (179804)
Phone: (+84)904 639 287
Email: [email protected]